Text-A-Withdrawal

With the Text-A-Withdrawal service, rural banks can provide services to clients similar to automated teller machines (ATM), point-of-sale (POS) systems, phone banking and internet banking integrated into one access channel and device—the mobile phone.

tawBanks that offer this service will just need to require clients to register their bank account(s) and sign a debit agreement. Through the Text-A-Withdrawal service, bank clients can virtually withdraw money from their account from anywhere, within banking hours, using their mobile phones. After receiving G-Cash from the bank, the client can convert G-Cash to cash at any accredited bank or G-Cash accredited cash-out merchant, pay bills using G-Cash, or buy goods and services at any merchant accepting G-Cash for payment.

Requirements:

  • Globe and Touch Mobile subscribers
  • Download G-Cash Menu
  • Enrollment to the Text-A-Withdrawal Service
  • With at least P1.00 of G-Cash remain in the G-Cash wallet

Procedures:
1. In your cellphone, select Globe Services (Glove SVcs+) Menu
2. Click on MyFavorites and select G-Cash
3. Enter 4-digit MPIN and click OK.
4. Enter the 11-digit MOBILE PHONE NUMBER of the Bank-Branch (where you have maintained your deposit account) and click OK.
5. Enter P1.00 of G-Cash as “Text Fee”
6. Then enter the following details as withdrawal instruction for the bank-branch in the Optional Message:

DAO:(Acct Name) space (Acct Number)space(Amount)

Wherein:
DAO = is the system indicator that says “Debit Account Of” instructing the recipient the bank to debit/withdraw from deposit account (savings or current)
Acct Name: = is the depositor’s name requesting amount of withdrawal transaction
Acct Number: = is the savings or current account number of the depositor
Example:
The depositor’s name is JOSE SANTOS and the savings account number is 567-890123 and the amount requested to withdraw is P5000 pesos.
The optional message should contain the following instruction:
DAO:JOSE SANTOS 567-890123 5000

8. You will then receive a confirmation message with a transaction reference number. The bank that receives your G-Cash withdrawal request will also receive a confirmation message with the same Transaction Reference Number.
9. The bank will send you your requested withdrawn amount in G-Cash form. You will receive a confirmation message indicating the amount of G-Cash you by the bank.

Important:
Save/take note of the Transaction Reference Number found on the confirmation message. This will serve as your electronic receipt or evidence of withdrawal. Withdrawal request must be received by the bank before 3:00 PM. Withdrawal request received after cut-off time will be considered for next banking day transaction

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